Agency Arms specializes in modifying personal pistols, sent in by customers. Our process is very simple! Fill out a Work order online, then choose your payment method (We have an awesome 50-50 plan!), send us your gun via UPS or FEDEX to our address:
Agency Arms
4006 E Linden St
Caldwell, ID 83605It must be two day or faster! When we receive your gun, we will log it into our books and disassemble it looking for any aftermarket parts or accessories (We will put these in a bag for you), after a day or two we will give you a call to confirm your build, then we will get your gun started!RETURN POLICY– PLEASE REVIEW PRODUCT DESCRIPTIONS AS SOME ITEMS ARE SOLD AS IS WITH NO RETURNS ALLOWED.– You may return new, unopened items within 14 days of delivery for a refund. – Item(s) may not be returned if the item shows any signs of use. Signs of use include: signs of the item being worn or installed. – Refunds will be processed within 10 days and will be issued in the original form of tender.-If you return an item and the reason for return is not a result of our error, the item(s) will be subject to a 25% restocking fee.– The customer will be responsible for return shipping costs.- For Product returns and Intake, Please submit a request HEREORDER CANCELLATION FEE– Any order cancelled after being placed with a CREDIT CARD will be charged a 5% cancellation fee to cover Merchant Services charges we incur when your order is placed

The following Terms of Use (commonly referred to as terms and conditions, terms of service, or conditions of use) govern your permission to access the website of Agency Arms (“this website”) (https://www.agencyarms.com). These terms and conditions are drafted in accordance with the laws of the State of Idaho as well as federal law where applicable. By using this website in any manner, you are agreeing to the following terms and conditions of use, as well as being governed by Idaho law. Additionally, by using this website, you consent to exclusive jurisdiction and venue in any state or federal court in Idaho. If you disagree with any of the following terms or conditions, the permissive license to use this website is terminated and you do not have permission to access the website or purchase products through this website. USE OF THE WEBSITE - REVOCABLE LICENSE AND SITE ACCESS Using this website gives you, the user, a license to view, download, print, and save personal information on the website only for your own personal use. Agency Arms reserves the right to revoke that license at any time and for any reason. If you disagree with these terms and conditions or negligently or willfully breach these terms and conditions, the license to use this website is automatically terminated and you are no longer permitted to use, access, and purchase products through the website. - INTELLECTUAL PROPERTY AND MISUSE Agency Arms owns the intellectual property rights to the original content on this website, including, but not limited to, the logo, brand, and marketing materials used to promote the name or business of Agency Arms. Any misuse of Agency Arms’ intellectual property, including, but not limited to the republication, selling, leasing, plagiarism, redistribution, or otherwise modification of any materials, logo, or brand of Agency Arms is strictly prohibited. Any misuse that results in damage or impairment to the website, Agency Arms, or its affiliates may result in legal action against you. - RESTRICTED PERSONS Agency Arms does not sell any of its products to children or persons under 18 years of age. Any use of this website by a minor must be done with a legal parent or guardian. Any use by a minor without a parent or legal guardian constitutes misuse of this website. It is the user or legal guardian’s responsibility to ensure legal age and ability to use this website or purchase products through it. Agency Arms is not liable for any underage access or misuse of this website. Agency Arms sells products through this website which may be restricted in certain states. It is your responsibility to determine, understand, and comply with the laws in your state. Agency Arms is not liable nor responsible for any products sold to any state where those products may be unlawful. The products sold by Agency Arms on this website are legal to own, manufacture, and sell within the State of Idaho. The lawful ownership of these products outside of the State of Idaho are solely the responsibility of the user to determine. NOTICES AND REVISIONS The business of Agency Arms, as well as the firearms industry as a whole, changes constantly. As such, these terms and conditions will also change. While Agency Arms will make the effort to notify you about these changes through our e-mail list-serv, it is your responsibility to check these terms and conditions frequently when you visit our site to keep as current as possible. ELECTRONIC COMMUNICATIONS AND DATA When you visit this website, send e-mails to Agency Arms, or send us any other type of message by use, assistance, or aid of this website, you are communicating with Agency Arms electronically. When this occurs, you consent to Agency Arms communicating to you electronically, whether initially or in response. Your consent includes that all electronic notices, descriptions, or correspondence between you and Agency Arms satisfy any legal requirement that such communications be in writing. - DATA AND SECURITY Additionally, when you visit this website, certain electronic data may be collected, such as your internet protocol (IP) address that you use to access this website, your name, phone number, address, last four digits of your credit card, and other related electronic data. This data is stored and used to improve communications, interaction, and accessibility to you with this website. Your information is important to us, and Agency Arms promises not to share, sell, or transmit your information to any other entity or individual outside of the business of Agency Arms. Your information is protected on this website through use of a secure sockets layer (SSL) software. This software encrypts the data which you input. For more information, please visit our privacy policy page. TERMS, CONDITIONS, & WARRANTIES Agency Arms will make every reasonable attempt to ensure that all information contained on this website is accurate, complete, and reliable. However, Agency Arms cannot guarantee that every piece of information, product description, or other content is accurate, complete, and reliable at all times. Therefore, Agency Arms neither represents nor warrants that any information, product description, product content, advertisements, or any related information is accurate, complete, reliable, current, or free of errors. Agency Arms reserves the right to cancel or modify any Customer Orders for mistakes or pricing errors. If a problem with your order arises over unreliable information or a product description, please e-mail us or call our sales staff for assistance. - PRODUCT WARRANTY Agency Arms stands behind its products, but due to the custom-nature of its work, Agency Arms offers no warranties on pre-owned or customer-owned firearms that are sent to Agency Arms to modify or customize, express or implied. AGENCY ARMS SPECIFICALLY EXCLUDES AND CUSTOMER HEREBY WAIVES ANY CLAIMS RELATED TO OR ARISING OUT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS. Absent situations of intentional destruction, loss, transit loss, shipping damage, or negligent damage through the fault of the customer, Agency Arms will work in good faith with any customer who believes Agency’s Work or Products are defective or unfit for their intended use to correct the issue. HOWEVER, ALL PRODUCTS AND/OR GOODS PURCHASED FROM AGENCY ARMS ARE SOLD “AS IS” AND “WITH ALL FAULTS.”
Shopping Cart